Terms & Conditions

Customer Terms and Conditions
These Terms and Conditions ('Terms') apply to the provision of our subscription services on www.credited.com (the 'Website'. Please read these Terms carefully before subscribing to Credited.com .
For the purposes of these Terms:
     'we'us' means Credited.com
     'you' means the learner receiving the Services;
    'subscribe' and 'subscription' means the process of subscribing online by completing the relevant application forms;
     'Services' means the provision of the online subscription
    'on line subscription fee' means the fee payable for the provision of the Services.
     'Services' means the provision of the online subscription

When you subscribe to Credited.com online you will need a user name and password. This will allow you viewing access. As you will be responsible for all activities that occur under your user name and password, you may not give it or share it with anyone else, and you should take care to keep your user name and password confidential. You must notify us immediately of any unauthorized use of your user name or password or if you believe that your user name or password are no longer confidential. We reserve the right to require you to alter your username and password if we believe that they are no longer secure.

We treat your privacy very seriously. Please read our Privacy Statement if you would like further details about the information we collect and how it is used. By using this Website and submitting personal data you acknowledge and agree that you have understood and accept the terms of the Privacy Statement.

Provision of the Services
We reserve the right to withdraw or amend access to our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. We will provide you with full access to our site once you have subscribed. You will need to log on using your chosen user name and password to access the materials on-line. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions This site is not intended for or marketed to children, but is intended for individuals over the age of 18 who are resident in the United States. By using or accessing the site, you represent that you are 18 years of age or older, and that you are resident of the United States.

Subscriptions are billed biweekly.

Our fees are collected automatically for your subscription by Mastercard/Visa, Electronic Check/Draft Check and/or ACH Debit from your bank account through Credited Inc. When you apply for subscription to Credited.com you accept the obligation to pay for fees that you will be charged. Once you have subscribed we will not increase the fees charged, unless we give you advanced notice. Unless otherwise stated, all fees are quoted in United States Dollars. You are responsible for paying all fees and applicable taxes associated with using our site and the Services in a timely manner with a valid payment method. If your payment method fails or your account is overdue, we may collect fees owed using other collection mechanisms. (This includes using other payment methods on file with us and retaining collection agencies and legal counsel, for accounts over 30 days overdue).

Your Right to Cancel your Subscription with Credited.com
You have the right to cancel your subscription with Credited.com at any time. You may do so at any time, provided that you notify us of your wish to cancel.  This can be done by telephone or email. Please refer to our contact details.

Quality of the services
We will use reasonable skill and care in the performance of the Services. We will provide the Services in accordance with the online description which is set out on the Website. Credited.com uses reasonable efforts to ensure that the Website is available 24 hours a day 7 days a week. There may be occasions when access to the Website is interrupted for emergency maintenance or repairs or to carry out upgrades to improve the performance or functionality of the Website. Access may also be interrupted due to failures of telecommunications links and equipment which are beyond the control of Credited.com . We do not make any commitment to you that the content of the Services will meet any specific requirements.  We do not make any commitment to you that you will obtain any particular result from your receipt of the Services or that you will obtain any particular qualification from your receipt of the Services.

Refund Policy
This refund policy describes how we handle refund requests.
Since Credited.com offering is of non-tangible irrevocable goods we do not issue refunds once the order is completed and the product/service is delivered. As a customer you are responsible for understanding this upon requesting subscription of our site.
However, we realize that exceptional circumstances can take place with regard to the character of the product we supply. Therefore, we will, on request for a refund, deal with any issues or complaints that arise on a case by case basis please contact us in the first instance at info@credited.com where our team is ready to provide you with timely and efficient professional assistance. Rest assured that we will find the best convenient solution for your query. Please allow 12-24 hours for our customer services team to get back to you on a problem. Please, make sure your request does not contradict our Terms of Use.
If at our discretion a refund is offered this will be repaid by the method of payment it was received.

Your Satisfaction
In the event that you are not satisfied with any aspect of the services, please contact us in the manner described at www.credited.com

Contacting Credited.com
You can contact us:
     by telephone on 800-476-2589  between 8.30am and 5.00pm EST Monday to Friday
     by email at info@credited.com